Halley Smith-Nuggets #4

Michel Brito makes the point that, in order to succeed, companies need to start acting like media companies.  This is probably a theory that many companies either don’t want to adopt or don’t see the purpose of adopting it.  A media company is one that directly understands its customer base and who it’s speaking to, and I think many companies really struggle in this area.  Brito says that a successful company creates an atmosphere that allows customers to successfully interact and communicate with other customers and the company.  I think social media is one of the fastest ways to create these communication channels, and that’s why companies need to begin adopting social media strategies into their PR strategies.

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